Furniture Protection Plan · VIP + Pet
Fitz Furniture Freedom
Beautiful furniture. A little more freedom to enjoy it.
Life happens around the furniture you love. A spilled drink, a pet accident, or an unexpected mishap can interrupt that enjoyment. Fitz Furniture Freedom offers optional protection for eligible furniture, with pet coverage included.
Protection for the way you live
Our ServeCo VIP + Pet plan includes the following types of eligible incidents and failures, subject to your contract's coverage, limits, and exclusions.
Spills & stains
Food, drinks, and other household stains caused by a specific incident.
Pets are part of the family
Pet accidents and eligible animal damage, with one animal-damage claim per piece.
Everyday accidents
Rips, punctures, and qualifying scratches, chips, water rings, and heat marks.
Power & motion
Covered failures of reclining and sleeper mechanisms and built-in electrical parts.
The little details
Seam separation, broken zippers and buttons, plus frame and spring breakage.
Leather & cushions
Eligible leather cracking or peeling and flattening of the seat-cushion core.
Choose your protection
Plan pricing is based on the value of the covered furniture purchase. Ask our team to review the eligible pieces on your order and help you choose the appropriate coverage.
Before you purchase, we will help you review the full plan so you understand its term, coverage limits, and exclusions.
| Covered furniture purchase | Plan price |
|---|---|
| Up to $3,000 | $249 |
| Over $3,000 to $5,000 | $299 |
| Over $5,000 to $7,500 | $349 |
| Over $7,500 to $10,000 | $399 |
| Over $10,000 to $15,000 | $499 |
| Over $15,000 to $20,000 | $599 |
| Over $20,000 to $30,000* | $699 |
*For orders over $20,000, confirm coverage limits with our team before purchasing the plan.
Help when an eligible incident happens
For approved claims, ServeCo may provide cleaning guidance, professional repair, replacement, or store credit, as the plan allows. The response depends on the claim and your contract.
Review your coverage
Ask us about eligible furniture, the plan price, and the full ServeCo VIP + Pet contract before you buy.
Keep your details handy
Retain your sales order and protection plan documents so you can refer to the coverage and claim instructions.
Report promptly
Report incidents within 30 days, following the instructions in your plan. If you need help finding those instructions, contact our team.
A few helpful details
Is pet coverage included?
Yes. The VIP + Pet plan includes pet accidents and eligible animal damage. Animal-damage coverage is limited to one claim per piece, and repeated pet damage is excluded.
Does the plan cover routine cleaning or built-up stains?
No. Accumulated stains and routine cleaning are excluded. Stain coverage relates to eligible stains from a specific incident, subject to the contract.
How long does coverage last?
Your ServeCo VIP + Pet contract sets the coverage term. Ask our team to review the term and any applicable limits before purchasing.
How does this relate to the manufacturer's warranty?
Manufacturer warranty coverage varies by product and generally addresses covered defects in materials or workmanship. This optional protection plan has its own coverage and exclusions, including eligible accidents. Review both documents to understand how they apply to your furniture.
This page summarizes the Fitz Furniture Freedom brochure. Protection is administered through ServeCo. Your ServeCo VIP + Pet contract controls eligibility, term, limits, and exclusions. Report incidents within 30 days. Accumulated stains, repeated pet damage, and routine cleaning are excluded. Review the full plan before purchase.